“We think it dramatically changes the industry, dramatically changes the marketplace, dramatically changes the way businesses communicate and impacts on customer satisfaction, their revenues and profitability.”
“For many, many years, communication has been pretty basic. The last major upgrade opportunity, the last major change, was really around Y2K. That was the biggest change-out.”
“The stronger you are at selling solutions, the more, of course, the customer is willing to pay, but also the longer you're able to keep that customer as your customer.”
