“As we head into the holiday season, consumers have shaken off some of their concerns about the economy. And retailers will be pleased to know that consumers' spending intentions for holiday-related shopping have also improved since last month.”
“Canadians continue to embrace e-commerce and the convenience that it offers, but there remain a few barriers for consumers to shift more of their buying to retail websites.”
“We know from previous research that shopping cart abandonment is fairly high in Canada with about one in two shoppers reporting that they did not finalize at least one online purchase in the past three months. Shipping costs, customer service shortcomings and privacy and security concerns are holding consumers back from doing more of their shopping online.”
“What we want people to do is to come into this center and talk to us how a loan can help them recover, find out what's available from the federal government and get the application process started just as quick as we can.”
