“Many small companies simply don't want to get bigger. We did a case study on one company in which the owner had a chance to buy out a competitor and decided against it. He told me, 'I'd rather pack my kids' lunch and walk them to school.' He just felt his life was a lot better if he stayed small.”
“We're not sure right now exactly where IM fits in our freight business, but we're adopting it because IM offers yet another channel through which our customers can access Yellow Freight. That's a good thing.”
