“We know we must provide continuous service for our community, and that we have let our community down, ... We will not rest until we make sure that this problem will not occur again and that we make things right for our users.”
“It's an area of opportunity for the company, ... The buying that is being transacted on eBay is now so large that we have the mass to go to UPS or Fedex and try to get a deal that would be beneficial to our community.”
“We are very pleased with our second-quarter results. Everyday the eBay marketplace becomes indispensable to more people and small businesses around the world.”