“There's the perception that we didn't do anything. But we had a life-saving mission, which we met, and we had a life-sustaining mission, which we met.”
“The mayor was devastated. He knew his city was damaged beyond what they'd realized. There were women in the room crying. It was a very emotional meeting.”
“...the situation is past critical... hotels are kicking people out, thousands gathering in the streets with no food or water... estimates are many will die within hours.”
“If you wear a FEMA shirt into the office, when you leave work have a change of clothing in your car so when you go into a restaurant you're not wearing FEMA clothing. FPS gave us guidelines, certainly not to make us worry, but to be more aware of our situation.”