“We don't want to shut anyone off. If a customer lets us know they have difficulty, we can work with them. Shutting off a customer is a losing proposition for both sides.”
“That's a simplistic way of looking at it. When someone spends a lot of money at the game and thinks about their bill, there's a disconnect. What they don't think about are all the things we do to support the community.”
“At least in the near term we are seeing a sharp decrease in natural gas prices because the weather has been warmer nationwide and storage levels are running 30 percent above the five-year average. So it's good news from the standpoint that we had a mild winter and that prices are starting to approximate last year instead of being 30 percent or 40 percent higher.”
“It was an unforeseen weather event that we believe would've been very difficult to plan for. No one plans to lose 18 generating units on the system in a short time.”
