“Instinct is the gift of experience. The first question you have to ask yourself is, 'On what basis am I making a judgment?' ... If you have no experience, then your instincts aren't any good.”
“What do we tell our children? ... Haste makes waste. Look before you leap. Stop and think. Don't judge a book by its cover. We believe that we are always better off gathering as much information as possible and spending as much time as possible in deliberation.”
“That fundamentally undermines your ability to access the best part of your instincts. So my advice to those people would be stop thinking and introspecting so much and do a little more acting.”
“If a window is broken and left unrepaired, people walking by will conclude that no one cares and no one is in charge. Soon, more windows will be broken, and the sense of anarchy will spread from the building to the street on which it faces, sending a signal that anything goes.”
“I suspect people who are indecisive are people who are far too enamored of analysis in all settings and are destroying their ability to make an instinctive judgment through over-analysis and that's dangerous,”
“PEOPLE are experience rich and theory poor. People who are busy doing things ? as opposed to people who are busy sitting around, like me, reading and having coffee in coffee shops ? don't have opportunities to kind of collect and organize their experiences and make sense of them.”
“It made me realize that I'd changed what I thought was a trivial aspect of who I was but it profoundly made a difference in the way the world perceived me. That was when I thought it would be interesting to find out what goes on in that moment when someone looks at you and draws all sorts of conclusions.”
