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    I Like this quote I dislike this quoteIf you're not serving the customer, you'd better be serving someone who is.

 Karl Albrecht quotes

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    I Like this quote I dislike this quoteThe customer perceives service in his or her own terms

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    I Like this quote I dislike this quoteYour most unhappy customers are your greatest source of learning.

 Bill Gates quotes (American Entrepreneur and Founder of Microsoft Co., b.1955)

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