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“Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.”
Tom Peters quotes
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“Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.”
Steve Jobs quotes (American Entrepreneur Apple co-Founder, b.1955)
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“Quality means doing it right when no one is looking.”
Henry Ford quotes (American industrialist and pioneer of the assembly-line production method, 1863-1947)
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“Quality is never an accident; it is always the result of intelligent effort.”
John Ruskin quotes (English Writer and Critic of art, architecture, and society, 1819-1900)
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“Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.”
Philip Crosby quotes
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“Quality has to be caused, not controlled.”
Philip Crosby quotes
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“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”
William A. Foster quotes
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“Quality, quality, quality: never waver from it, even when you don't see how you can afford to keep it up. When you compromise, you become a commodity and then you die.”
Gary Hirshberg quotes
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“Quality is not an act, it is a habit.”
Aristotle quotes (Ancient Greek Philosopher, Scientist and Physician, 384 BC-322 BC)
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“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.”
Peter F. Drucker quotes (American Educator and Writer, b.1909)
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“The quality of an organization can never exceed the quality of the minds that make it up.”

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