“We've actually had to pull out the stops and have supervisors working the windows and pull in everyone who can give a drive exam and try to accommodate them.”
“The shadier car dealers will make them think they have to accept the new terms. That is where the abuse comes in. You don't have to accept the new terms.”
“They have such a strong team chemistry and such a great culture, committed to winning and to the team more than the individual. They can take on a troubled guy or a high-maintenance guy. ... They can mold him into shape, and basically protect him from himself.”
“They realize they have to bond together as 24 other players in support of one another, and Barry's going to do his own thing. But they know that when he does, they win and they all benefit.”
