“People are consumers first, union members second. They aren't loyal when it comes to their pocketbook. They do what's best for the families with the best buys and products.”
“In 2005, we thought it was the lingering effects of the recession. But retail is going to be more mediocre and in some cases poor in 2006 because of a deeper, structural problem that is based on Michigan 's auto economy.”
“This is a little above a skeleton crew. It's a blow to the customer service of the company. Cutting stores to these employment levels is almost like self-help. They're (saying) they will not get customers back through customer service.”
“A number of events occurred that will change the buying attitudes and optimism of consumers. There's a general perception of very rough economic times ahead, pessimism and insecurity.”
“It makes sense not to get lost in the fog of retailers on every corner. There is so much off-price retail competition in the suburbs that they would quickly get lost.”
