“In Phoenix it will still be called the Arizona Biltmore Resort & Spa and then on the second line (on the property's sign) will read The Waldorf-Astoria Collection.”
“We have a history of working well with team members and the unions. We're a service business and when you're a service business, you need to treat your team members well.”
“Increasing union demands on hotels across the country will harm the industry, erasing the progress the tourism industry has made to rebuild after Sept. 11.”