“San Mateo County has been well equipped with our communication systems for a long time now, ... Emergency services in the Bay Area underwent a lot of changes following the 1991 Oakland fire when they had a lot of communication problems.”
“They called our Command section and said they would land 24 hours later. We don't know the reason, ... We've seen a lot of these changes. We just adapt and overcome.”
“It was my understanding that they had very strict training procedures in effect since that incident, ... Her life is never going to be the same. It's a great day and a great parade, and everybody should be able to enjoy it without worrying about their safety.”