“You try to be compassionate as you can, ... Some, I just hug their necks and cry with them and then take them next door to the church for counseling.”
“Being on a plane has become a mini-retreat for me, ... Long international flights are like vacation. No phone, no e-mail and no guilt for being unreachable.”
“We're doing everything we can, but the debris piles are so enormous that our searchers are very limited, ... It's just hard. It's just difficult. It's aggravating. These are the people we serve in the community. And they need us to help them.”
