“When people travel, they seek out the familiar as respite against all the new. And there's nothing more familiar in this country than a shopping mall, ... In any state, the most visited place is a mall.”
“Shopping is a pleasurable experience for many people; there's actually a hormonal release that makes us feel good. For some, shopping is a vacation, ... And the mall operators know that and spare little expense in market research to get them inside to shop.”
“Everyone can take a break, eat something familiar and find something to do, ... And I'd imagine that in the Texas heat, the air conditioning is a pretty attractive thing.”
“Mall of America gets more visitors than Disney World, Grand Canyon and Graceland combined. People go to Bloomington just to see the mall, ... It's a sad commentary that commercial outlets like malls are more popular than historic and cultural sites or places of natural beauty. But it's one thing Americans do very well: consume.”
“I was real honored to be right there with those two guys (the troopers). At that point they were just men. It wasn't about being a state trooper. It was about being human beings.”
“The fire was pushing higher and higher on the fire escape. The flames kind of trapped them in this little space. ... The fire was only a foot or a foot and a half away from these guys.”
