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 Authors > Heo Hor > Herb Kelleher
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Herb Kelleher quotes

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    I Like this quote I dislike this quote“If the employees come first, then they're happy, ... A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring Green mysteries of all time, it is just the way it works.”

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    I Like this quote I dislike this quote“A company is stronger if it is bound by love rather than by fear.”

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    I Like this quote I dislike this quote“There was no indication that the runway was wet and they have no indications of any problems at all with the plane,”

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    I Like this quote I dislike this quote“I would have to say from looking at the scene, as I've seen it, it appears there's a good chance it might be a total loss,”

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    I Like this quote I dislike this quote“Most people think of us as this flamboyant airline, ... but we're really very conservative from the fiscal standpoint. . . . We never got dangerously in debt and never let costs get out of hand.”

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    I Like this quote I dislike this quote“Succession planning has been a major priority at Southwest for quite some time. We think we have come up with a winning combination of talent for our company reorganization.”

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    I Like this quote I dislike this quote“You'd have thought we threatened to release the four horsemen of the Apocalypse.”

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    I Like this quote I dislike this quote“It wasn't a matter of public policy; it was a matter of political power.”

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    I Like this quote I dislike this quote“Inevitably, as we grow bigger across the rest of the country, and Dallas remains the same size, we might have to begin casting about for a place that's more efficient to operate.”

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    I Like this quote I dislike this quote“It's all hands on deck; the ship is being shelled,”

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