“Even in this business, it is customer service that's important. It might be Christmas, New Year's, Christmas Eve -- times you don't want to go, but you've gotta.”
“She started yelling and screaming. She didn't want to go. My dad returned her to custody up here (in the jail), but she was blaming me, saying her kids were going to be taken away from her.”
“The judge wants a bond to make sure everyone does what they're supposed to do. It helps people to be treated fairly. The person who is complaining puts up the bond.”