“The fact that people see the value of Part D and are moving to Part D coverage in droves certainly is affirmation of the program even as it is the source of much the difficulty being reported.”
“We prepared for many different scenarios, but despite everyone's best efforts there have been some start up problems to be expected with a program this size. Health plans, pharmacies, the state and federal governments - we're all working through the challenges of getting a brand new and exceedingly popular program up and running. We're pleased that things are getting better on a daily basis.”