“Well, guess where most of those fires and crises come from? Correct - from secondary things that were ignored because of all the fires and crises. This syndrome does not self-correct, it self-perpetuates.”
“Decide the outcome and the action step, put reminders of those somewhere your brain trusts you'll see them at the right time, and listen to your brain breathe easier.”
“'I need milk' and 'I need to decide whether to buy this company' both tie up space in psychic RAM. The solution is simple. Write it down. Look at it. Do it or say to yourself 'not now'.”
“I've experienced (more times than I like to admit) avoiding slightly uncomfortable conversations with others I should have had on the front end and then endured much more excruciating ones on the back end.”
“The next time you want to hires someone and are evaluating performance and skill sets, look at the person's ability to get ready fast. When has she been really surprised (positively or negatively)? How long did it take her to integrate it and navigate a positive response?”
“We want to be sure we have it all right. Reconciling all the various salaries between the two companies was more complicated than expected. We didn't want to put it in place before it was ready.”
