“All of a sudden one of my guys noticed they were doing this, ... And then after a little reflection, my team started thinking 'how can we do a better job of this?'”
“I was just e-mailing a few friends about events that were useful or fun and now my friends of 20 or more have become a mailing list of 7,500 people and a virtual community of at least 10,000 people.”
“I remember and know the Bill of Rights. But my instincts tell me to be helpful, and (that attitude) is surprising to a lot of cops who deal with Internet crimes.”
