“In my early professionals years I was asking the question: How can I treat, or cure, or change this person? Now I would phrase the question in this way: How can I provide a relationship which this person may use for his own personal growth?”
“The relationship which I have found helpful is characterized by a sort of transparency on my part, in which my real feelings are evident; by an acceptance of this other person as a separate person with value in his own right; and by a deep empathic understanding which enables me to see his private world through his eyes.”
“Then we got another letter saying, 'OK, we're back in the business. Then we started going back to Lubbock. But then about a week later, around the end of the year, we were notified that they were sending out contract amendments that in our case was going to change our base price for an autopsy -- we had a contract that was only two months old at the time -- that they were going to raise those contract costs over 100 percent.”