“Look at your company's overall performance for the past five or 10 years and compare that to other companies in your industry. Also, gather data that shows how innovation has improved other companies' performance. Use the information to demonstrate why your team needs to continually innovate to survive.”
“You have to foster the belief in every employee that innovation is important. It starts with an employee's first day. You can't flip the switch when people reach middle management, and tell them to start thinking about new ways of doing business.”
“Some providers are capable of bringing innovative ideas to the table, but the customers sometimes do not want ideas, they only want a contract provider for specific services.”