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    I Like this quote I dislike this quote“Small businesses are clearly more profitable consumers than you or me going in there and buying something off the shelf.”

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    I Like this quote I dislike this quote“I don't think you have to be a top performer to retain customers, but you need to be a good performer to satisfy customers. Customers are not going to wait around four days for you to respond to their question. Speed and accuracy are important.”

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    I Like this quote I dislike this quote“They really have been known to be at the top with customer experience and they have fallen down recently.”

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